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Sex Doll FAQ - Frequently Asked Questions

Have questions about our sex dolls and company? Great! We've compiled a list of questions we frequently get asked and provided the answers below.  
If you don't see your question on the list feel free to contact us by email.

What is the difference between Silicone and TPE?

Silicone and TPE are both high quality sex materials.  Silicone is typically regarded as the more durable material and TPE as the most realistic. Here are the main attributes of each material:

  • A bit harder than TPE but also more durable.
  • More expensive.
  • Easier to clean.
  • Safe for human contact.

Shop Silicone Dolls.


  • TPE is softer to the touch.
  • More realistic ‘jiggling’ of body parts (breasts, ass, etc).
  • The material is more elastic which allows the dolls to be more flexible at their joints.
  • Good heat retention.
  • Less expensive.
  • Safe for human contact
  • Less durable than Silicone - more care is required to clean and care for it properly.

Shop TPE Dolls.


What is the difference between the removable vagina and the built-in/fixed vagina? 

The built-in or fixed vagina is exactly as it sounds.  The vagina is built-in to the doll just like a real woman.

The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll.  The tube is held in place by the doll’s labia.

Which option is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace. If you value complete realism you’ll want to get the built-in vagina, but if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

How long will a sex doll last? 

A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer from wear and tear.

There are many things doll owners can do to preserve and maintain their sex doll. If damage does occur it is also possible to perform repairs on your sex doll.
Each doll comes with a complementary cleaning kit to keep your doll in mint condition.

How do you clean a sex doll?

Cleaning a sex doll after use is a very important part of owning a sex doll.  Not only will you keep your doll in great condition, but you will also protect yourself from harm. Luckily, cleaning your sex doll is an easy process that can be completed in minutes.

Here's a simple video you can watch that demonstrates the cleaning process:

What’s the best way to store a sex doll? 

The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet. By hanging your sex doll in a cool, dark place she will be safe from damage.

There are other storage solutions as well if hanging isn’t a possibility.  Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure.
The main things you want to avoid when storing your sex doll are: 
  • Contact with dark color fabrics - these may stain the dolls skin if in contact for a long period of time.
  • Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
  • Sunlight - The sun may fade her skin and facial features unevenly.
  • Extreme temperatures - Hot and cold temperatures may warp your dolls features over time - these must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided. 
  • Pressure points - if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs.  It’s important that the doll is suspended in air, or resting on a soft surface.

Will the doll skin stain? 

The doll’s skin although durable and resistant to rips, tears, and stain is not indestructible.  You should be careful to keep your doll away from dark fabrics and tight clothing.  If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure to not store her with the clothing on. The best clothing for dolls is light colored, loose fitting fabrics.

How long does shipping take?

Once shipped your doll will arrive within 5-7 business days depending on how long it takes to pass through customs.

How long will it take to receive my sex doll?

Once your order is placed we require 1-2 weeks for production and shipping.  You should expect to receive your doll within 2-3 weeks of placing your order. Sometimes, due to the amount of orders received, or if a doll does not pass our quality assurance tests, we will need more than 3 weeks.  In the case of any delay we will include free items in your order such as extra whigs, clothes, or even an additional head.

Can I pick up my sex doll instead of having it delivered to my door?

Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx or UPS instead.

Will I have to pay any import duties or customs taxes on my sex doll?

Although unlikely, some shipments will require the customer to pay an import tax to their country's customs office in order to have their package delivered.  Although we cover shipment costs with the package carriers we do not provide assistance with import taxes.

What are the deepest holes you can find on a doll?

Our deepest hole sizes are as follows:
  • Vagina: 7.1 inches (18cm)
  • Anus: 6.3 inches  (16cm)
  • Mouth: 5.1 inches (13cm)

What sex doll would you recommend for travel?

Our best options for travel would have to be sex doll torsos or the sex dolls that are the least heavy in our collection. When traveling, it is important to keep in mind that sex dolls will have to be carried around discreetly, therefore weight and size matters. We would not recommend bringing a doll on a plane, but if you are traveling by car, a light doll should do the trick.


Do you offer payment plans?

We have a payment plan option at checkout with Paypal Credit. The terms are six months 0% interest. We will treat it as a regular order and you will get the doll within 2-3 weeks of your order.

Why are your sex dolls less expensive than other websites?

Sex dolls are still a new market. Therefore, prices are uneven across the internet because the market still hasn't set a price and competition is relatively low compared to other industries. Therefore, other websites who offer the same sex dolls with the same suppliers may do so at a substantial mark-up because they have brand recognition and lots of reviews.

We have many positive reviews on our website and a page that is dedicated to providing you with customer photos from real sales on our website. We want to be as transparent as possible so that we can establish a relationship of trust and so you know exactly what to expect from our product.

Don’t see an answer to your question? Shoot us an email.

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