Shipping policy

Shipping Policy

Free Worldwide Shipping
We offer complimentary global shipping on all orders, including customized creations.

Customized Orders
Tailor your doll to your exact preferences. The customization process typically requires 3–6 weeks, with the following timeline:

• Order Confirmation (24 Hours): Review and finalize specifications. Minor adjustments may be requested.

• Production (1–3 Weeks): Your doll is meticulously crafted. Changes are limited once production begins.

• Quality Check (1–5 Days): Approve your doll via images/video before shipment.

• Shipment (1 Week): Dispatched via free air shipping. Heavier dolls may experience slightly longer transit times.

Ready-to-Ship Orders
For immediate delivery, browse our Ready-to-Ship Collection. These pre-built dolls are available for dispatch within days:

• Day 1: Order processed, shipping label created, and carrier pickup arranged.

• Days 2–7: Delivery underway (approximately 1 week in transit).

Potential Delays
While we prioritize timely fulfillment, occasional delays may occur due to:

• Payment Verification: Additional documentation may be requested to confirm payment (rare).

• Quality Check Approval: Delays if approval emails are overlooked. Monitor your inbox (including spam folders) for communication.

Questions?
Contact our support team at contact@sexdollqueen.com for order updates or shipping inquiries. We’re here to ensure a seamless experience.